How can we help?
If you have questions or concerns, big or small, we would love to help any way we can!
There are a several ways to get in contact with our team!
•Fill out the form at the bottom of this page. There is one on every page of the site.
•Call 844-239-6252 to speak with a rep
•Message us on social media- @epocheyewear
•P.O. Box 1973 Monument, CO 80132
We will answer promptly and be sure you are taken care of!
If you aren't completely satisfied with our products please let us know and we'll find a solution to make it right. Sunglasses will inevitably scratch or break, but with proper care, you should be able to enjoy your Epoch Eyewear products for years to come. If for some reason they don't meet your expectation we'll fix it.
Photochromic products have a two-year limited warranty on the lens. The photochromic (transitioning) coating will eventually break down. It should perform as expected for at least two years. To get the longest life out of the coating, always clean with a microfiber cloth and never apply cleaning products. If you need to wet the lens, only use water. Anything like Windex or Rainex will break down the coating. Water & microfiber cloths only!
Epoch doesn't exist without support from our customers. If there's ever anything we can do to give a better experience please let us know. We work to ship fast, offer the best prices possible, and deliver great products that we can stand behind.