Returns are easy at Epoch. Purchases made online can be returned or exchanged anytime. We provide free returns on any purchase. Just call 844-239-6252 or email firstname.lastname@example.org and we will promptly send you a return shipping label. After receipt of your returned product, we’ll process a refund to your original payment method. Too easy! We really want you to be our customer and love our company. It’s our goal to do whatever it takes to earn your business and free shipping & no hassle returns is the least we can do!
Epoch Eyewear guarantees all products sold in retail locations, too. If you purchased our product from one of our retailers and have a problem please let us know. Call or email and we’ll take care of whatever your problem may be. It is our goal to ensure you are satisfied with our product and service. Please don’t hesitate to call!
Epoch Eyewear Super Dark Photochromic products do have a limited warranty. The photochromatic lenses should last at least two years. We ask that Super Dark customers register this line of products in order to verify purchase date and that you are the original purchaser. Please use the form below so that we have your purchase information. Thank you!